Terms and Conditions for Wafani.com

Effective Date: 6 January 2026
Company Name: Wafani Limited
Website: www.wafani.com

Welcome to Wafani.com. These Terms and Conditions (“Terms”) apply to your access to and use of the website operated by Wafani Limited (“we”, “our”, “us”). By browsing or using our Site and purchasing products from our store, you agree to comply with these Terms. Please read them carefully.

1. Agreement to Terms

By using Wafani.com (the “Site”) and purchasing products from us, you acknowledge and agree to be bound by these Terms and Conditions. If you do not agree to these Terms, you should not use our Site.

2. Account Registration

To make a purchase, you must register for an account with us. When registering, you agree to:

  • Provide accurate and complete information.
  • Maintain the confidentiality of your account credentials.
  • Notify us immediately of any unauthorized access or use of your account.

You are responsible for all activities that occur under your account.

3. Products and Services

We make every effort to ensure that the products on Wafani.com are accurately described and priced. However, we cannot guarantee that all descriptions, prices, or availability are error-free. We reserve the right to correct any errors and update product details, including pricing, at any time without prior notice.

  • Product Availability: All orders are subject to product availability. We may limit the quantity of items purchased.
  • Product Representations: While we aim for high accuracy in displaying product images, actual products may differ slightly due to lighting, camera settings, or screen settings.

4. Pricing and Payments

  • Pricing: All prices are listed in GBP (£) and include VAT unless otherwise stated.
  • Payment Methods: We accept various payment methods, including credit and debit cards, PayPal, and any other method specified on the Site.
  • Security: Payment information is securely processed using encryption technology. We do not store payment details on our servers.
  • Discounts and Promotions: Any discounts or promotional codes are subject to specific terms and conditions, and we reserve the right to withdraw offers at any time.

5. Order Process

  • Placing an Order: When you place an order, you are making an offer to purchase the products in your basket. We will confirm receipt of your order via email. However, your order is not deemed accepted until we dispatch the products.
  • Order Confirmation: You will receive an email confirming your order and another once your order has been dispatched.
  • Cancellation: We may cancel an order if we cannot fulfil it, if there are issues with payment, or if there was an error in product information or pricing.

6. Shipping and Delivery

  • Delivery Times: Delivery times will vary depending on the location and the shipping method selected. Estimated delivery times are provided at checkout.
  • Shipping Costs: Shipping costs are calculated based on the delivery method, location, and weight of the products. You will be informed of the shipping cost before completing your order.
  • Customs and Import Duties: If your order is shipped internationally, you may be liable for customs duties or taxes. These charges are your responsibility.
  • Shipping Delays: While we aim to ensure timely delivery, delays may occur due to unforeseen circumstances. We will inform you of any significant delays.

7. Returns and Refunds

  • Right to Cancel: Under UK law, you have the right to cancel your order within 14 days of receiving your goods, without giving any reason.
  • Return Process: To return a product, you must notify us in writing via email within 14 days of receiving your order. Returns must be in unused, original condition with packaging intact.
  • Refunds: Once we receive the returned item, we will process your refund within 14 days. The refund will be issued to the original payment method used.
  • Exemptions: Certain products, such as perishable goods, sealed items that have been opened, or personalized items, may not be eligible for return under the Consumer Contracts Regulations.

8. Intellectual Property

All content on Wafani.com, including text, images, logos, and trademarks, is the property of Wafani Limited or its licensors. You may not reproduce, distribute, or use any of our content without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Wafani Limited shall not be liable for any indirect, special, or consequential damages arising out of or in connection with your use of the Site or the purchase of products.

We are not liable for:

  • Any damage caused by viruses, malware, or other harmful technology that may affect your computer or other devices.
  • Errors or omissions in the information on the Site.
  • Any delays in performance due to circumstances beyond our control, such as strikes, natural disasters, or internet outages.

10. Privacy and Data Protection

We are committed to protecting your personal data. For information on how we collect, use, and protect your personal data, please refer to our Privacy Policy.

11. User Conduct

You agree not to:

  • Use the Site for any unlawful purpose.
  • Interfere with the operation of the Site or our services.
  • Upload or transmit harmful content, including viruses, malware, or offensive material.
  • Attempt to gain unauthorized access to the Site or any systems connected to it.

We reserve the right to suspend or terminate your account if we believe you have violated these Terms.

12. Third-Party Links

Our Site may contain links to third-party websites. These links are provided for convenience, but we do not control or endorse the content of these external sites. You use third-party links at your own risk.

13. Force Majeure

We are not liable for any failure to perform our obligations under these Terms due to events beyond our control, including but not limited to natural disasters, pandemics, wars, strikes, or other events of force majeure.

14. Amendments to Terms

We reserve the right to change, update, or revise these Terms at any time. Any changes will be posted on this page, and the updated Terms will be effective as of the posted date. It is your responsibility to review these Terms regularly.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in England and Wales.

16. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:contact@wafani.com

By placing an order with us, you confirm that you have read, understood, and agreed to these Terms and Conditions.

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