Delivery Policy

Effective Date: 6 January 2026

Company Name: Wafani Limited

At Wafani.com, we aim to provide a seamless and premium shopping experience. Whether you are purchasing luxury accessories, fragrances, or everyday essentials, we are dedicated to ensuring your order arrives promptly and in perfect condition.

1. Delivery Rates & Overview

We offer Free Standard UK Delivery on all orders over £30.00. For orders under £30.00, standard delivery is calculated at checkout starting from a flat rate of £4.95.

Delivery Option	Order Value	Delivery Fee	Estimated Transit Time
Standard UK Delivery	Orders £30.00 and over	FREE	1–5 working days
Standard UK Delivery	Orders under £30.00	£4.95 (flat rate baseline)	1–5 working days

2. Carrier Services & Cut-off Times

We work with trusted UK couriers.

Order Cut-Off Time: 2:00 PM GMT (London Time).
Standard Delivery: Orders placed before 2:00 PM Mon–Sat are dispatched same-day. Delivery typically takes 0–2 working days.

3. Warehouse Dispatch Operations

Dispatch Days: Monday through Saturday (excluding UK Public Holidays)
Time Zone: GMT (London)
Customer Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT)

4. Regional & Postcode Delivery Note

Please note that express or next-day delivery options may require 1–2 additional working days for remote postcodes, including: AB, BT, DD, DG, FK, GY, HS, IM, IV, JE, KA, KW, KY, ML, PA, PH, PO30-41, TD, TR, ZE.

5. International Shipping

Rates:
- Bangladesh: £14.95 flat shipping charge.
- Rest of the World: £25.00.
Customs & Import Duties: Taxes, import duties, and local clearance fees are not included in the purchase price and remain the responsibility of the recipient.

6. Tracking & Missed Deliveries

Tracking: A tracking number and link will be emailed to you as soon as your parcel is dispatched from our fulfillment center.
Missed Deliveries: If you are unavailable to receive your parcel, the courier will leave a notification card detailing instructions for redelivery or local pickup options.
Address Accuracy: Please double-check your shipping details prior to payment, as we cannot redirect packages once dispatched.

7. Customer Support

If you have any questions regarding your delivery status or carrier options, please contact our support team:

Company Name: Wafani Limited
Email: contact@wafani.com
Phone: +44 (0) 20 3724 4841
Address: 4 Whitfield House, 2–10 Salisbury Street, London, United Kingdom