Delivery Policy
At Wafani.com, we aim to provide a seamless and premium shopping experience. Whether you are purchasing luxury accessories, fragrances, or everyday essentials, we are dedicated to ensuring your order arrives promptly and in perfect condition.
1. Delivery Rates & Overview
We offer Free Standard UK Delivery on all orders over £30.00. For orders under £30.00, standard delivery is charged at a flat rate of £4.95.
| Delivery Option | Order Value | Delivery Fee | Handling Time | Transit Time | Estimated Delivery |
|---|---|---|---|---|---|
| Standard UK Delivery | Orders £30.00 and over | FREE | 0 working days | 1–5 working days | 1–5 working days |
| Standard UK Delivery | Orders under £30.00 | £4.95 (flat rate) | 0 working days | 1–5 working days | 1–5 working days |
Select items marked “Free UK Delivery” qualify for complimentary standard shipping with no minimum spend required.
2. On Display in Store Delivery Policy
For products viewed or displayed in our London store and ordered for home delivery:
- Estimated Delivery Time: 1–5 working days from the date your order is placed (Handling time: 0 working days for orders placed before 2:00 PM GMT; Transit time: 1–5 working days).
- Delivery Costs:
• FREE Standard UK Delivery on all orders £30.00 and over.
• £4.95 Flat Rate on all orders under £30.00.
• FREE In-Store Pickup is also available for all store display items. - Order Fulfillment & Terms: Orders placed for on-display products are processed immediately and dispatched from our fulfillment center or made ready for local collection according to your selection at checkout.
3. Carrier Services & Cut-off Times
We work with trusted UK couriers to ensure reliable service.
- Order Cut-Off Time: 2:00 PM GMT (London Time).
- Same-Day Dispatch: Orders placed before 2:00 PM (Monday–Saturday) are processed and dispatched on the same day.
- Delivery Schedule: Estimated transit time is 1–5 working days from dispatch.
4. Warehouse Dispatch Operations
- Dispatch Days: Monday through Saturday (excluding UK Public Holidays)
- Time Zone: GMT (London Time)
- Customer Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT) | Saturday, 10:00 AM – 4:00 PM (GMT)
5. Regional & Postcode Delivery Note
Please note that delivery times may require 1–2 additional working days for remote postcodes, including:
6. Tracking & Missed Deliveries
- Tracking: A tracking number and link will be emailed to you as soon as your parcel is dispatched from our fulfillment center.
- Missed Deliveries: If you are unavailable to receive your parcel, the courier will leave a notification card detailing instructions for redelivery or local pickup options.
- Address Accuracy: Please double-check your shipping details prior to payment, as we cannot redirect packages once dispatched.
7. Customer Support
If you have any questions regarding your delivery status or carrier options, please contact our support team: